This study was designed to examine the water and sanitation sectors in Luanda from the perspective of the consumers of these services. It is a departure from other work which has concentrated on the formal infrastructure for water distribution; sewerage and solid waste disposal. As well as reporting on current practices in water and sanitation in Luanda; this study synthesizes information from interviews and discussion groups with people who live in the peri-urban areas of Luanda. The recommendations deal directly with people's priorities for improvements and their willingness to pay for them.